At the Hanhart Agency, Inc., we value you as a customer and share your concerns about privacy.  We hope that this notice, which describes our use and protection of nonpublic personal information (“customer information”), will help you understand how we treat the customer information that we obtain from you or other sources in the course of providing you with products and services.

We want you to know that the Hanhart Agency, Inc. respects your privacy and protects your information.

• We do not sell customer information.
• We do not share customer information with persons, companies, or organizations outside of Hanhart Agency, Inc. which would use that information to contact you about their own products and services.
• We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we’ve asked them to perform.

Below we’ve provided answers to questions that might be on your mind regarding privacy.  You may be wondering…

What kind of customer information do we have, and where did we get it?
Much of the customer information that we have about you comes directly from you.  You gave some of this information to us on your application or request for insurance or other products we offer.  We keep information about the types of products and services you purchase from us, as well as account balances and payment history.

Depending on the nature of the transaction you are completing with us, you may be asked to provide information to Hanhart Agency, Inc., or to the companies we represent.  The kinds of customer information you may be asked to provide could include:  information we receive from you on applications or other forms, such as your name, address, and Social Security number; and information about your transactions with our companies—for example, your policy coverage, premiums, and payment history.

We also may collect information from outside sources, including consumer reporting agencies and health care providers.  This information includes loss information reports, motor vehicle reports, credit reports, and medical information.

What do we do with customer information?
Hanhart Agency, Inc. does not sell customer information, or medical information, to anyone.  Nor do we share it with companies or organizations outside of Hanhart Agency, Inc. which would use that information to contact you about their own products and services.  If that practice were ever to change, we would, of course, offer you the ability to opt out of this type of information sharing, and we would offer you the opt-out with plenty of time for you to respond before the change in our practice took place.

To help you with your overall insurance program, your agent may use customer information for marketing purposes.  We may also use customer information to communicate with you about products, features, and options you have expressed an interest in or that we believe may be of interest to you.  To transact business on your behalf, we may find it necessary to provide customer information, without authorization but only as permitted or required by law, to persons or organizations both inside and outside of the Hanhart Agency, Inc.